Who we are
Synthex Labs operates synthexlabsusa.com from 101 N Meridian Ave Apt 1437, Tampa, FL 33602. Privacy questions may be sent to support@synthexlabsusa.com or directed to 862-829-1166.
Information we collect
We collect information supplied during checkout or support requests, including name, billing and shipping addresses, email, phone number, ordered items, order notes and payment method selection. We also receive technical information such as IP address, browser details, cookies and site activity needed for security and site operation.
How information is used
Information is used to process and deliver orders, confirm manual payments, provide customer support, prevent fraud, maintain records, improve the website and comply with legal obligations.
Payment information
The website does not request a customer’s Zelle, Cash App or bank login credentials. Manual payments are initiated by the customer through the selected payment service after an order number is created.
Service providers
Information may be shared only as needed with hosting, ecommerce, email, analytics, fraud-prevention, payment and delivery providers, or when required by law. Synthex Labs does not sell customer personal information.
Retention and choices
Order and support records are kept for as long as reasonably necessary for fulfillment, accounting, fraud prevention and legal compliance. Customers may request access, correction or deletion where applicable by contacting support; some records may need to be retained by law.
Security and updates
Reasonable administrative and technical safeguards are used, but no internet transmission is completely risk-free. Material policy updates will be published on this page with a revised effective date.
Effective date: August 31, 2026.